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Terms & Conditions

Last updated: 2026-10-20

Orders

All orders are subject to availability and acceptance. We will contact you if we cannot fulfil any part of your order.

Prices

Prices are shown in USD and include the item price only; shipping is calculated at checkout. We may correct pricing errors before dispatch.

Payment

We accept the payment methods shown at checkout. Orders paid by bank transfer are dispatched once payment is received.

Personalisation

Please check the spelling of names and numbers before ordering. Personalised items are printed exactly as entered.

Intellectual property

For custom orders you confirm you have the right to use any logos, names or artwork you send us.

Shipping & returns

See our Shipping & Returns policy.

Contact

info@hileneinternational.com